- Tearsheet named J.P. Morgan Payments the 2025 Payment Technology Provider of the Year for its scale, innovation, and client impact in global payments.
- The business processes nearly $10 trillion in payments daily across 160+ countries, generating $4.7 billion in 2024 revenue driven by modernization, embedded finance, and AI-enabled operations.
- Key innovations include ERP-native treasury integrations, embedded finance solutions, a developer portal, blockchain infrastructure under Kinexys, and proprietary biometric payment devices.
- Biometric pay-by-face and palm solutions, expanded through partners like PopID, offer differentiation but face regulatory, privacy, and global hardware deployment risks.
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On October 13, 2025, J.P. Morgan Payments was honored as Payment Technology Provider of the Year by Tearsheet, as part of its 2025 Power of Payments Awards. Tearsheet lauds the firm’s breadth of innovation: embedded finance, biometric payment devices, ERP-native workflows, its global partner network, developer tools, and blockchain infrastructure under Kinexys. These underline the bank’s push to act like “fintech plus”—harnessing fintech agility while leveraging the scale, trust and regulatory footing of a major bank.
Performance metrics: J.P. Morgan Payments processes nearly USD 10 trillion in payments per day, operates across more than 160 countries and 120 currencies, and in late 2024 recorded payments revenue of USD 4.7 billion. Growth is driven by tech modernization, embedded finance, and AI-inflected operations. For example, new supply chain finance integration with Oracle for FedEx, embedded finance in Walmart Marketplace, and newly designed proprietary biometric terminals (Paypad, Pinpad) amplify its infrastructure and merchant-facing capabilities.
Biometric payments represent a major strategic pivot: J.P. Morgan has expanded its partnership with PopID to deploy pay-by-face biometric payments with Whataburger and at large-scale venues like the Formula 1 Miami Grand Prix; it is developing its own biometric devices to support facial and palm vein biometrics. These offer both potential for differentiated experience and risk and implementation challenge.
Strategic implications include stronger defensibility against fintech competitors: by owning hardware, developer tools, blockchain infrastructure and embedded finance capabilities, J.P. Morgan is increasing integration, moving up the stack, reducing dependency, and offering sticky services. However, challenges include regulatory compliance (privacy, data protection, cross-border biometrics), consumer trust, supply chain and deployment of hardware globally, and competition from both fintech pure-plays and Big Tech. These areas will likely be where performance is tested.
Supporting Notes
- Tearsheet awarded J.P. Morgan Payments “Payment Technology Provider of the Year” in 2025 Power of Payments Awards, citing its scale, innovation, and measurable client impact.
- Awards recognized specific innovations: ERP-native treasury workflows (SAP/Oracle), global partner network, developer portal, biometric payments, embedded finance solutions, blockchain infrastructure via Kinexys.
- Performance figures: nearly $10 trillion payments daily; payments revenue of $4.7 billion for the year ending late 2024.
- Development of proprietary biometric terminals (Paypad and Pinpad) with facial and palm-vein recognition, multi-connectivity, designed for U.S. release second half of 2025, then international rollout.
- Expanded biometric pilot programs: partnership with PopID in Whataburger; pilot deployment at the Formula 1 Miami Grand Prix; reports that pay-by-face authentication speeds up checkout, increases ticket size.
- Strategic ERP integration: J.P. Morgan Payments’ supply chain finance solution with Oracle Fusion Cloud implemented at FedEx, reducing setup time for clients, allowing vendors to choose early payment or extended terms.
- Open items: user experience and performance studies ongoing for palm-vein biometrics; broader rollout expected in 2026.
Sources
- www.jpmorgan.com (J.P. Morgan) — October 13, 2025
- tearsheet.co (Tearsheet) — October 8, 2025
- www.jpmorgan.com (J.P. Morgan) — January 15, 2025
- tearsheet.co (Tearsheet) — February 20, 2025
- www.jpmorgan.com (J.P. Morgan) — recent
- www.businesswire.com (BusinessWire) — October 9, 2025
- www.jpmorgan.com (J.P. Morgan) — July 31, 2025